The Senior Manager, ERP will play a pivotal role in managing and optimizing our NetSuite ERP system to support operations and growth. The Senior Manager, ERP will be responsible for configuring, customizing, and maintaining NetSuite to meet the evolving needs of our company. This position requires a deep understanding of NetSuite functionality, coupled with strong business knowledge, problem-solving skills and a strategic mindset. The Senior Manager will work closely with internal teams to transform business specifications into system capabilities, managing the end-to-end technical design, development, quality assurance, implementation, and on-going postproduction operations management.
- Manage and lead the ERP system use across all functional areas of the company
- Collaborate with department heads to ensure teams are getting the most out of the ERP system, including implementation of new functions and features as required by the business
- Manage the ERP workflows throughout the business lifecycle. Examples functional areas include Finance and Accounting, Purchasing, Inventory and Warehouse Management, etc.
- Collaborate with teams to ensure the system accurately captures and reports all necessary data
- Manage the team supporting NetSuite, including internal and external resources
- Maintain all integrations between the ERP and other systems. For example, connecting with Point of Sale (POS) systems to ensure cohesive operations and data flow
- Serve as the primary point of contact – building relationships to manage contracts, renewals and to address any systems issues
